The CEO as catalyst for innovation

The CEO as catalyst for innovation

Published on September 28, 2018
Constant innovation is the only way to survive in this digital age. Enhancing the organisation’...

Experience Thinking: the Customer Experience Comes First

Experience Thinking: the Customer Experience Comes First

Published on April 5, 2018
Nowadays we no longer buy goods and services, we purchase experiences instead. The customer exp...

Leading the Field – Staying Ahead of the Competition in a Complex and Competitive Commercial Environment

Leading the Field – Staying Ahead of the Competition in a Complex and...

Published on February 1, 2017
In today’s complex and diverse commercial environment, companies which are not in tune with the political and economic nuances of the ...

Serving to Lead – Putting People at the Heart of Successful Business

Serving to Lead – Putting People at the Heart of Successful Business

Published on May 24, 2016
Those of you who have read my previous articles on aspects of leadership will recognise some of...