Experience Thinking: the Customer Experience Comes First

Experience Thinking: the Customer Experience Comes First

Published on April 5, 2018
Nowadays we no longer buy goods and services, we purchase experiences instead. The customer exp...

Minimizing the Digital Divide: Integrating Technology Models

Minimizing the Digital Divide: Integrating Technology Models

Published on October 25, 2017
Digital-native enterprises make it look easy. Every facet of the business is seamlessly connect...

Retail is evolving fast to meet its omni channel future

Retail is evolving fast to meet its omni channel future

Published on February 24, 2016
The retail industry’s mood was recorded at the UK Retail Innovation Forum organised a few months ago by Island Pacific. 200 representa...