First 2013 Customer Interaction Event… but not the last one

First 2013 Customer Interaction Event… but not the last one

Published on March 4, 2013
We are proud that Dassault Systèmes will participate for the first time on the Customer Interac...

New September Collection's arrived! Discover it!

New September Collection's arrived! Discover it!

Published on September 4, 2012
EXALEAD’s teams are eager to bring you fresh news and deep information about their Soluti...

After a positive experience, 87 percent of customers increased their value by purchasing more products

After a positive experience, 87 percent of customers increased their value by purchasing...

Published on August 3, 2012
Customers’ emotions drive their decisions According to McKinsey surveys, 87 percent of customer...

SFA automation – What about the relationship?

SFA automation – What about the relationship?

Published on March 27, 2010
As a student of CRM, I spend time reading research about CRM and recently came across a SFA (sa...