From Big Data to Innovation: going further on information intelligence
Published on February 22, 2019 Today’s customer presents companies with some real challenges. Only those customer relations th...
Published on February 22, 2019 Studies show that customer-centric companies perform significantly better than companies that n...
Published on July 20, 2016 In customer experience field, customers are increasingly “taking back the power”. The goal of e...
Published on July 20, 2016 Photo Flickr by Steve Jurvetson http://ow.ly/pRxH302nJqV Oliver Renard, the CIO of La Poste Mob...
Published on July 31, 2015 Customer interaction software is often positioned in opposition to CRM systems. One of them is ...
Published on June 11, 2015 In recent months, we have been talking about customer relations, whether it be to imagine our f...
Published on February 10, 2015 We are witnessing, in numerous areas of daily life, a dematerialisation and cross border flow o...
Published on January 5, 2015 In this start to the New Year, EXALEAD would like to share its convictions regarding the...
Published on October 6, 2014 EXALEAD is participating in the AfterMarket Europe 2014 event on October 22nd to 24th at The Gr...
Published on April 3, 2014 In order to stay competitive, companies in all industries are eager to engage customers via per...
