Our Customers Have the Final Say

In his latest blog post (European Search Vendor Round Up, September 16, 2009), search expert Stephen Arnold names Exalead as one of the search industry’s most dynamic companies in Europe. It is a welcome recognition from a veteran search analyst who consistently provides technical and financial analysis of actual customer implementations in his research.

Steve makes a very good point, too, concerning the importance of product testing. While expensive to do, we appreciate Steve’s approach of hands-on work with the software products he advocates. There’s nothing like real data to prove a point. Thanks, Steve.

  • Our Customers Have the Final right to choose or reject!

  • The customer is king in current market situation.

  • The customer is always right. Their response to a particular product or service is still and will always be the benchmark for gaging the success or failure of a product or company.